How can we help?
At Onus, living Your Best Days means making sure your membership works for your life — not the other way around. Whether you need a short break or a full cancellation, we want the process to be simple, respectful, and free of hassle.
Share a few details with us, and our team will take care of the rest — no guilt, no runaround, just support for wherever you're at right now.
Submit the form, and a member of our team will reach out to confirm your pause or cancellation and walk you through next steps!
You can pause your membership up to 3 months. After that, it will automatically restart.
Members can pause their membership once per year.
If a membership has been started and then cancelled within 28 days of creation, a cancellation fee of $50 will be applied. After 28 days, no fee applies.